Effective 6 November 2026

Privacy policy

This policy explains what data we receive through zltgroup.org, why we need it and how we handle it.

1. Who processes the data

2. What data we receive

Only what you enter in the request form: name, phone or WhatsApp, company name, city, product of interest and purchase volume. We also record the date of the request, the site language and the button you pressed ("Request a price list" or "Order samples").

When you open the site, our hosting provider Cloudflare automatically receives technical data such as IP address, browser type and request time. This is needed to run and protect the site.

3. Why

• to answer your request, send a price list or arrange samples;
• to discuss and conclude a supply contract;
• to keep a history of your requests so we do not ask the same questions twice.

We do not use your data for advertising and do not sell it to third parties.

4. Where the data is stored and who sees it

Requests are processed with services we use in our work:

• n8n: forwards the request from the site to our staff;
• Google (Google Sheets, Gmail): storing requests and correspondence;
• Telegram: notifying staff about a new request;
• Cloudflare: website hosting.

Servers of these services may be located outside your country. Only company staff who work with clients have access to requests.

5. How long we keep it

As long as needed to handle your request and our cooperation, but no longer than 3 years after our last contact with you. If you ask us to delete your data earlier, we will delete it.

6. Your rights

You can ask what data we hold about you, correct it, ask us to delete it or withdraw your consent. Write to zltgrouphk@gmail.com; we will reply within 10 business days.

7. Cookies and third-party services

The site does not use advertising or analytics cookies. Fonts are loaded from Google Fonts servers.

8. Changes

We may update this policy. The current version is always published on this page, with its effective date shown at the top.